FREQUENTLY ASKED QUESTIONS
How do I track my order?
How do I track my order?
Enter your order number and the email used to place the order in the tracking tool on this page. You will see the current status immediately.
When will my tracking information be available?
When will my tracking information be available?
Tracking updates are usually sent within 24 hours of your order being shipped.
What if my tracking number is not working?
What if my tracking number is not working?
Double-check that you entered the correct order number and email. If it still does not work, contact our Fan Support team.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
Once an order is placed, the shipping address cannot be updated. Contact Fan Support as soon as possible for guidance.